Return policy
Effective Date: June, 2026
Return Window
Customers may request a return within:
30 Days of Delivery
Eligible Return Conditions
Items must:
- Be unused
- Be in original condition
- Include original packaging
- Include all accessories and documentation
Non-Returnable Items
The following products cannot be returned:
- Clearance items
- Final sale items
- Customized products
- Installed electrical components
- Products damaged by misuse
- Gift cards
Return Authorization
Before returning any item, customers must contact customer support for return authorization.
Unauthorized returns may be rejected.
Return Shipping
Unless the return is due to our error:
- Customer is responsible for return shipping costs.
Damaged or Incorrect Items
If you receive:
- Damaged merchandise
- Defective merchandise
- Incorrect merchandise
please contact us within 7 days.
We may offer:
- Replacement
- Exchange
- Refund
depending on the circumstances.
Refund Processing
Approved refunds are typically issued within:
5-10 Business Days
after returned merchandise is inspected.
Refunds are issued to the original payment method.
Exchanges
Eligible products may be exchanged for:
- Different size
- Different model
- Replacement item
subject to inventory availability.